About

Who runs PDF Access.

PDF Access is operated by Busy Wait AB, a company registered in Sweden and based in Göteborg, as part of busy-wait.com.

What we do

We run a free automated accessibility check for PDF documents and a paid remediation service in which every file is tagged, read with a screen reader by a specialist, validated with the standard tools and delivered with a written report. Prices are fixed and shown before payment.

Who it is for

agencies and studios, public-sector suppliers, universities and research groups, nonprofits, accessibility teams: anyone who publishes English-language reports and needs them to work for readers who use assistive technology.

How we work

Automated checks
pdf.js and pdf-lib on our own serverless functions; PAC 2024 and the Acrobat accessibility checker after repair.
Screen readers
NVDA on Windows and VoiceOver on macOS, reading the document start to finish.
Remediation
Adobe Acrobat Pro for tagging, reading order, alternative text, table headers, language, title and bookmarks.
Standard
WCAG 2.1 AA with PDF/UA-1 structure, which also satisfies Section 508.

The full six-step method, what the report records and what the correction round covers are on how review works. You can inspect a complete before file, after file and report on the sample files page.

How your files are handled

  • Uploads are stored privately with Netlify in the United States and are never served from a public URL.
  • Analysis runs on our own serverless functions. Documents are never sent to third-party AI or automated tagging services.
  • Unpaid files are deleted after 7 days; paid jobs 30 days after delivery. Earlier deletion on request.
  • Every processor is listed on the privacy and retention page.

Our commitments

  • One offer with the total and delivery date before you pay; no subscription and no account.
  • A full refund if the agreed scope is not delivered by the agreed date.
  • One correction round for defects within scope, included with every job.
  • No certificates of compliance. The report states what was verified, how and with which tools, and nothing more.

Contact

Use the contact form or write to us . We reply within two business days.